TrustedByFriends.ca ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
We collect information that you voluntarily provide when using our Service:
When you use our Service, we automatically collect certain information:
We use the collected information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Provide and maintain the Service | Performance of contract |
| Create and manage your account | Performance of contract |
| Enable you to share recommendations and reviews | Performance of contract |
| Connect you with service providers | Performance of contract |
| Send notifications about your account and platform activity | Legitimate interest |
| Improve and personalize user experience | Legitimate interest |
| Analyze usage patterns and trends | Legitimate interest |
| Prevent fraud, abuse, and security issues | Legitimate interest / Legal obligation |
| Comply with legal obligations | Legal obligation |
| Send marketing communications (with consent) | Consent |
We may share your information in the following circumstances:
The following information is publicly visible to other users:
We share information with third-party service providers who assist us:
We may disclose your information if required to do so by law or in response to:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
We may share your information for any other purpose with your explicit consent.
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:
Depending on your location, you may have the following rights:
California residents have additional rights under the California Consumer Privacy Act:
If you are in the European Economic Area, you have additional rights under GDPR:
Canadian residents can file complaints with the Office of the Privacy Commissioner of Canada if they believe their privacy rights have been violated.
To exercise any of these rights, please contact us using the information in Section 13.
Our Service is NOT intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.
We implement appropriate technical and organizational security measures to protect your information:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
We use cookies and similar technologies to:
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.
Our Service may contain links to third-party websites, apps, or services that are not operated by us. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party services you access through our platform.
With your consent, we may send push notifications to your mobile device regarding:
You can disable push notifications at any time through your device settings or the app settings.
We may update this Privacy Policy from time to time. When we make changes:
We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
TrustedByFriends.ca
Email: privacy@trustedbyfriends.ca
Support: support@trustedbyfriends.ca
Address: [Your Physical Address - Required for Legal Compliance]
(Please insert your actual business address before publishing)
Data Protection Officer:
Email: dpo@trustedbyfriends.ca
Response Time: We will respond to privacy requests within 30 days (or as required by applicable law).
California residents can request information about personal information we've disclosed to third parties for direct marketing purposes. Contact us using the information above.
Nevada residents may opt-out of the sale of certain covered information. We do not currently sell covered information, but you may submit an opt-out request to the contact information above.
Australian users can contact the Office of the Australian Information Commissioner (OAIC) if they have privacy concerns.
This Privacy Policy is designed to be compliant with major privacy regulations including GDPR, CCPA, PIPEDA, and Apple App Store requirements. However, this is a template and should be reviewed by a qualified attorney before publication.
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