Privacy Policy

Effective Date: January 29, 2026
Last Updated: January 29, 2026

TrustedByFriends.ca ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide when using our Service:

1.2 Automatically Collected Information

When you use our Service, we automatically collect certain information:

1.3 Information from Third Parties

2. How We Use Your Information

We use the collected information for the following purposes:

Purpose Legal Basis
Provide and maintain the Service Performance of contract
Create and manage your account Performance of contract
Enable you to share recommendations and reviews Performance of contract
Connect you with service providers Performance of contract
Send notifications about your account and platform activity Legitimate interest
Improve and personalize user experience Legitimate interest
Analyze usage patterns and trends Legitimate interest
Prevent fraud, abuse, and security issues Legitimate interest / Legal obligation
Comply with legal obligations Legal obligation
Send marketing communications (with consent) Consent

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Public Information

The following information is publicly visible to other users:

3.2 Service Providers and Business Partners

We share information with third-party service providers who assist us:

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1 All Users

5.2 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

5.3 European Users (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR:

5.4 Canadian Residents (PIPEDA)

Canadian residents can file complaints with the Office of the Privacy Commissioner of Canada if they believe their privacy rights have been violated.

To exercise any of these rights, please contact us using the information in Section 13.

6. Children's Privacy

Our Service is NOT intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

7. Security of Your Information

We implement appropriate technical and organizational security measures to protect your information:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Types of Cookies We Use:

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

10. Third-Party Links and Services

Our Service may contain links to third-party websites, apps, or services that are not operated by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you access through our platform.

11. Push Notifications

With your consent, we may send push notifications to your mobile device regarding:

You can disable push notifications at any time through your device settings or the app settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

TrustedByFriends.ca
Email: privacy@trustedbyfriends.ca
Support: support@trustedbyfriends.ca
Address: [Your Physical Address - Required for Legal Compliance]
(Please insert your actual business address before publishing)

Data Protection Officer:
Email: dpo@trustedbyfriends.ca

Response Time: We will respond to privacy requests within 30 days (or as required by applicable law).

14. Additional Information for Specific Jurisdictions

14.1 California - "Shine the Light" Law

California residents can request information about personal information we've disclosed to third parties for direct marketing purposes. Contact us using the information above.

14.2 Nevada Residents

Nevada residents may opt-out of the sale of certain covered information. We do not currently sell covered information, but you may submit an opt-out request to the contact information above.

14.3 Australia

Australian users can contact the Office of the Australian Information Commissioner (OAIC) if they have privacy concerns.

This Privacy Policy is designed to be compliant with major privacy regulations including GDPR, CCPA, PIPEDA, and Apple App Store requirements. However, this is a template and should be reviewed by a qualified attorney before publication.

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